Customer Service

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information
• Warranty

Shipping & Delivery

Furniture ordered through our secure online store usually ships within 2 weeks and select items ship within 3 days.  Delivery is made through UPS and all shipping damage claims should be directly sent to UPS.

Privacy & Security

IvyTerraceFurniture.com is a secured website offering our customers the most advanced privacy protection available.

Returns & Replacements

Ivy Terrace warranties the product for 60 days after the date of purchase.  Returns may be directed to Ivy Terrace though our contact page.

Ordering

Orders can be placed directly through our secure online store or directly placed with our telephone operators.  All major credit cards are accepted.

Payment, Pricing & Promotions

Ivy Terrace Furniture offers high quality products direct to the consumer via our secure online store. Our prices are subject to change without notification and we accept all forms of major credit though our secure website.  Discount coupons or codes for our products may be offered at our sole discretion.

Viewing Orders

After making a purchase though the Ivy Terrace secure online store you can view the progress of the order by logging into your account.  The login link is located on the top right hand side of the page, and after correctly entering y our login credentials you will be able to access your account.  Account options are on the left hand side of your page.

Updating Account Information

Updating your account information is hassle free and can be done after logging into your account from the top right hand side of the home page.  you can manage multiple shipping address's or make changes to your personal information all from the account manager.

 

 

 

          1-800-920-6434  9-5 Est.